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Companies make their customer service confusing on purpose. Long hold times, surprise fees, cancellation dead ends. Stuff that wears you down until you just give up.
That's where I come in.
I go through their process for you signing up, asking questions, trying to cancel whatever you need tested. I document exactly what happens at each step, where they make things difficult, and whether they're playing fair or trapping you.
You get a clear report showing what to expect before you hand over your money. Or if something already feels off, I can test it and give you proof of what they're doing wrong.
Reports represent documented experience and aren't legal advice
Companies make their customer service confusing on purpose. Long hold times, surprise fees, cancellation dead ends. Stuff that wears you down until you just give up.
That's where I come in.
I go through their process for you signing up, asking questions, trying to cancel whatever you need tested. I document exactly what happens at each step, where they make things difficult, and whether they're playing fair or trapping you.
You get a clear report showing what to expect before you hand over your money. Or if something already feels off, I can test it and give you proof of what they're doing wrong.
Reports represent documented experience and aren't legal advice